All returns and
exchanges must be in original condition (band intact for hair) and
be accompanied with original invoice. Returns
and exchanges are accepted up to 90 days after invoice date. However,
refund amounts and exchanges are subject to the following:
stipulations: ALL refunds are subject to a 20% restocking fee of
original purchased value, except for first time MAIL-ORDER customers AND original
shipping and handling fees are deducted. *For the first time mail customers, the restocking charge can be waived as long as the returned product is in original condition.*
received within 30 days of invoice date will receive full refund minus
the above stipulations. Exchanges within 30 days of invoice are not
subject to restocking fees, however shipping and handling fees will be
received after 30 days up to 90 days of invoice date are only eligible
for a maximum refund of 50% of original purchased value minus the
above stipulations. Exchanges after 30 days up to 90 days of invoice
will be subject to a 20% restocking fee and shipping and handling fees
will be charged.
No returns or
exchanges will be accepted after 90 days of invoice date.
All hair replacement pieces
and wigs are NOT subject to return for sanitation purpose.
All clearance sales are final. Items are non-returnable
Customers who purchase clearance
sale items bear the risk of getting the quality inconsistent to our regular sale