Seamless Hair Extensions FAQs: Back to top
A: We specialize in only the best quality 100% human remi hair products and the Strand By Strand hair extension system. All of the hair products we carry are tangle-free guaranteed for three months. We do not carry any lower quality human hair or synthetic hair products. We also guarantee you get the best retail price for the same quality hair in the industry within 15 days of purchasing. If you find better price elsewhere, we will match your price. Remember, You are dealing with a factory outlet place. **Do not be deceived and ripped off by those Internet companies who claim they offer the "High Quality European Remi Hair Extensions," while showing you a factory in Asia; who claim offering "the World's finest 100% human hair", yet neither have expertise to serve the customers nor give you a phone number to discuss your needs directly.** Order your free hair samples from us today! Our professional and personalized service will tell you who is the best in this industry. We are committed to excellence. Back to top
A: You can always receive your order the very next business day, even on Saturdays, for continental US destinations. We ship each order the same day it is placed. We ship primarily via UPS. You can choose from next day service, 2nd day air, 3 day select or ground. Shipping and handling fees will be applied. Other carriers can be selected, but a special handling fee will be charged. Back to top
A: We prefer Visa, Mastercard, American Express, and Discover. We also accept cashier's check or money order as COD payments. Personal or business checks are accepted for mailed-in prepayment. However, your order will be held up to 10 days for check to clear. For International customers, you have Western Union Moneygram, International Moneygram, and bank-to-bank wire transfer as your payment options (please call (US country code)-770-234-0111 for detail) Back to top
A: We have an educational video tape($30) that you can purchase. We also offer year round, hands-on, one-on-one training classes at our Atlanta office. If you really want to get into this business and practice this technique professionally, we strongly recommend that you attend one of our training classes.
All you need to do is to give us just three week notice prior to the tentative date of the class, so we can schedule a class that is convenient for both of us. The training classes are normally held on Mondays. If you can plan ahead, the expenses of air fare and lodging won't be expensive. However, the training you receive will benefit you for the rest of your life. It's totally worth it. We have been training people from all over the world and most of them are very successful in their home areas. Back to top
A: If you would like to place an order, please feel free to call us at 1-800-747-7318(within USA) or (1)770-234-0111 (International). Other than calling in to place an order, you can order online at www.superhairfactory.com or fax your order to (1)770-454-7757 with your payment information. However, we always prefer your order by phone because, through this way, we can provide you a more personalized service. Back to top
A: We have color and texture charts shown on the website. The difference between each color sometimes is very subtle. *Colors may be represented differently on different computer monitors.* To avoid confusion and mistakes, you can either order a color swatch($50 each) from us or send a hair sample to us to match the color you want. If you need the hair urgently, you can call our color specialist to discuss your color issue. If the color or texture is not what you expect, you can return the hair for exchange or even a refund. We have a very flexible return policy towards first-time customers. Please check the details of our return policy. Back to top
A: In general, an average person needs 6-8 ounces of hair to do a full head of hair extensions. It varies depending on how full you would like your hair look like and how big the area you have to cover. Back to top
A: Theoretically, all human hair can be dyed to change the color and add highlights, BUT the outcome of the color dyed is very unpredictable. Therefore we do NOT recommend the customers do that because we have no control on that procedure. Any alteration of colors of our hair products is totally under customers' own risk. In other words, we are not responsible for anything wrong after the color alteration. Back to top
Q: Do you carry high quality human
hair for braiding?
Q: What are the origins of your
Q: Do you do custom blending?
Q: What is the difference between
hand-tied weft and machine weft for weaving?
Q: What is your three months
A: On the average, a full head of extensions will last from three to five months. Back to top
A: Yes, the hair we use is 100% human hair. Back to top
A: Yes, it is so comfortable, it feels like your own hair. Back to top
A: No, the extensions will not damage your hair. In fact, some say their hair growth was increased. Back to top
A: Yes, you can handle your new extensions in the same way you would handle a head of your own natural long hair. Back to top
A: Yes, you can always send us a sample of your hair and our specialists will do custom blending for you. Back to top
A: Yes, along with a wide variety of colors, our hair also comes in many textures including permed and relaxed. Back to top
A: Yes, your extensionist will introduce you to a maintenance program that will assist you the entire time you wear extensions. Back to top
A: Your hair will be just like it was before the extensions were put in, there are no adverse effects. Back to top
A: Because of the vast differences between people, free consultations are given at most Hair salons. At that time you can receive a price quote. Back to top
A: Anyone who wants or needs longer, thicker and fuller hair is an excellent candidate. Back to top
A: Depending on your natural hair growth and proper care a full head of extensions will last around 4 to 6 weeks. Back to top
A: Only the highest quality human hair is used with the Seamless Extensions system. It is carefully selected to match your color, high lights, and texture. Back to top
A: Normally the extensions feel just like your own hair. Back to top
A: No, Seamless Hair Extensions do not damage hair and some clients have stated that it increased follicle strength. Back to top
A: Yes, you can handle your new extensions just as a head of your own naturally long hair. Your stylist will recommend products to keep your extensions healthy and long lasting. Back to top
A: Yes, the Seamless Hair Extensions comes in a wide variety of colors and textures and can be blended to match virtually any hair. Even if your hair is permed, naturally curly, or high lighted, Seamless can offer you the most natural, realistic extensions. Back to top
A: If properly cared for, there will be no affects to your hair upon removal. Your hair will be much like it was before the extensions were applied. Back to top
Q: How to apply Simplicity Hair Extensions?
A: Simplicity Hair Extensions are fast, easy and versatile and a departure from every other system on the market. You don't have to buy any special applications or tools. Extensions are attached with specialized liner tape that your client's natural hair attaches to during our simple 3-step process. Because extensions are pre-cut, there is no product preparation. Just shampoo and dry hair(do not use conditioner)thoroughly before applying. Back to top
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